UK Delivery

All our products are available to order online with UK nationwide delivery.

If you live within 10 miles of our Selby store, you can enjoy free local delivery with a minimum order of £15. For orders less than £15 we charge a flat rate delivery fee of £4.99. Your items will be personally delivered by one of the friendly Refill It team. Alternatively, you can choose to collect free of charge from our Selby store.

For orders elsewhere across the UK, your products will arrive via courier and will be carefully and responsibly packaged. Nationwide delivery is charged at £4.99.

Delivery Times

If you choose to collect, items are usually ready in 24 hours.

Our delivery days are Tuesday (Howden and surrounding areas) and the rest of the Selby district (within 10 miles of store) Thursday after 4pm (cut-off time for ordering is midday on the day of delivery) or Saturday between 1pm and 4pm (cut-off time for ordering is 5pm the day before). If you are not going to be at home during this delivery window, please nominate a safe place for us to leave your products in the comments section of your order confirmation.

Nationwide delivery via courier usually arrives within 3 to 5 business days.

If you have any questions about delivery, please email us at

Eco-Friendly Packaging

All products are carefully and responsibly packaged to avoid any unnecessary waste and ensure your items arrive safely.

We use plastic-free and compostable packaging. Where possible, we will re-use jars, containers, and bottles. Please keep these re-usable containers and return them either in-store or at your next local delivery so they can be used again.